Macklin Motors Toyota Hamilton

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3.6/5 rating

Good

- Based on 2 verified purchases in the last 3 months

Macklin Motors Toyota Hamilton Verified Purchases

71
Overall
Satisfaction
94
Would
Recommend
322
Total
Purchases

Total Active Purchases:

322

(Verified: 322)

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My experience at Macklin Motors Toyota Hamilton

I'd definitely recommend Macklin Motors Toyota Hamilton because Car was in pristine condition as I requested Scot guard external car polish and internal on Fabric too and a Service check on car and all top ups required with a Trickle charge to Battery.

Mr Vincent Fascione
30/06/24
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Reviewed on JudgeService

Macklin Motors Toyota Ham...'s Reply

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

01/07/24
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Miss Isabelle Simpson
28/06/24
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Reviewed on JudgeService

Macklin Motors Toyota Ham...'s Reply

Thanks for taking the time to mark us as 5 stars! Kind regards Dawn

29/06/24
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Mrs Leigh-Anne Wilson
28/06/24
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Reviewed on JudgeService

Macklin Motors Toyota Ham...'s Reply

Thanks for taking the time to mark us as 5 stars! Kind regards, Matthew

28/06/24
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My experience at Macklin Motors Toyota Hamilton

I would recommend Macklin Motors Toyota Hamilton to friends and family because i got an excellent deal on a great car. Salesman, Ali, was very friendly & knowledgeable, & took the time to explain everything I needed to know about the car, purchase options & plan options, without any pressure on me to choose any particular option. He made the test drive an enjoyable experience, & turned around the paperwork & physical prep of my new car in just 3 days to accommodate my schedule for pick up. And although it must be routine to him to hand over the keys to a new owner, he made it feel for me like an event that absolutely warranted my level of excitement.

Miss D
25/06/24
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Reviewed on JudgeService

Macklin Motors Toyota Ham...'s Reply

Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew

26/06/24
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My experience at Macklin Motors Toyota Hamilton

I would not recommend Macklin Motors Toyota Hamilton because the salesman allowed me to walk away without setting up the app. The car was to go in my wifes name and was made out to me, so had to contact DVLA and advise a change of keeper. There was a fault with the car and when I contacted Macklin, they were told I was going on holiday soon and to arrange a date when I returned. Nope, date given for when I was away. I emailed the saleman about a voluntary recall on the Toyota website 5-6 weeks ago. Still waiting for a reply. Nah, Macklin Toyota Hamilton are best avoided.

Mr Mary Campbell
25/06/24
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Reviewed on JudgeService

Macklin Motors Toyota Ham...'s Reply

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Matthew

25/06/24
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Mr William Robinson
06/03/24
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Reviewed on JudgeService

Macklin Motors Toyota Ham...'s Reply

Good afternoon William. Thank you for taking your time to leave this score. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref JS1WR0603 Kind regards, Dean

06/03/24

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Contact

03330551521

Location

Whistleberry Rd, Hamilton ML3 0EJ, UK

Hours